Reviews (1,142)
Overall rating
4.7
January 25, 2018
These guys are nuts - they changed their app Mid-December and eliminated offline messages via email when chat is offline... I missed 109 messages from customers during the holidays when we couldn't handle live chat. We never got any email messages. Who wants to email customers from a limited chat dashboard? Not me...
Fawn Forest
United States
8 months using the app