Loox: Product Reviews App & AI
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Reviews (7,513)
Overall rating
4.8
March 26, 2026
Pathetic app for reviews, even after owning a paid plan they will keep increasing prices and then halt usage at certain orders per month.
February
India
Over 1 year using the app
Loox replied
March 29, 2026
Hey, I'm sorry to hear that the recent charge came as a surprise. We do our best to keep our pricing clear, with all details available on our website, Shopify listing, and within the app. If you’re open to it, we’d love to continue the conversation and address your concern. Just reply to the email we sent privately, and we’ll do our best to make things right.
