Judge.me Product Reviews App

We installed Judge.me to start collecting customer reviews, but immediately ran into critical issues with the core functionality.

Review request emails were routing through their tracking domain (sgrlink.judge.me), which triggered a browser security warning ("Your connection is not private"). This blocks customers from leaving reviews.

Even after switching to in-store review forms, the issue persisted for manual review requests. Support repeatedly focused on unrelated topics (DKIM, email setup, UI navigation) instead of addressing the actual problem: broken links in customer-facing emails.

We spent significant time testing, documenting, and explaining the issue, but did not receive a concrete fix.

Since review collection is the main purpose of the app, this made it unusable for us.

Uninstalled.