Judge.me Product Reviews App
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Reviews (39,805)
Superb support from Brian! Thank you!
Sorry, have to change my review because of Faissal. He seems does want to provide assistance while another support, Kima, could actually handle it easily. Too bad Kima had to take a break and Faissal jumped in and I am in the middle of waiting forever.
Edit: They fixed it finally. I think I have to keep this review as authentic as it was not the best experience I could have.
Thank you for your honest feedback.
We’re sorry for the experience you had during the handover, we understand how frustrating it is to wait without clear progress, especially when another agent was able to resolve it quickly afterward. That’s not the level of consistency we aim for.
The issue with the images has now been identified and resolved, and we’ve also shared your feedback internally to improve how our team handles similar cases moving forward.
Thank you again for bringing this to our attention, it helps us improve both our support and overall experience.
