Reviews (203)
Starshipit overall is a pretty great app, enabling us to utilise Direct Freight with our Shopify site is a huge win. Also the Starshipit AI is one of the best AI's we've experienced, it really understands the majority of queries and prompts and is a great help when you need it.
It's certainly a better interface and integration than all other logistics apps we've utilised. With that being said, there is still items that should be improved. 1 is the product catalogue, there has been MANY times I've found odd data and formatting in a spreadsheet export. Not a huge gripe, but something they should improve upon ASAP in all areas.
Hi Shogun Martial Arts & Boxing Supplies, thanks so much for the thoughtful review.
We’re glad to hear Starshipit has been a strong fit for Direct Freight and that you’ve found the AI support helpful.
We also appreciate the feedback around the product catalogue and spreadsheet exports. That kind of detail is useful for our product team, and we’ll share it with them as we continue improving the experience.
Please reach out to us at https://starshipit.com/support-centre if there’s anything specific you’d like us to look into.
Regards,
Team Starshipit
