Delhivery ‑ Logistics Platform

The app is not working properly, the shipping data is not being pushed to Shopify, and we have to manually enter the details and fulfil the orders on Shopify. This is time consuming if you have to manually fulfil all orders and Shopify. I have raised multiple requests to delhivery team, but all they keep saying is uninstall and reinstall the app and it should work, but even after doing that, it is not working and there is no proper response from the Delhivery team to fix this issue, absolute trash.