Smile: Loyalty Program Rewards
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Reviews (4,244)
Used loyalty points for many years but after reminding a customer to use their loyalty points I receive a message asking how. I find out that although the customers are receiving their points in their account, they cannot use them because I'm now on the basic plan with Smile and customers will not be able to use their points at checkout unless I now upgrade to Shopify Plus!!!!
Switched to an alternative app that does not require additional upgrades or Shopify Pus in order to function.
NOTE: upgraded from 1 star to 3 now please quit emailing and phoning which is getting a little tiresome
Hello & thanks you for sharing with our team here!
We'd love a chance to connect with you directly and work through this with you directly.
Our Shopify Plus required features have always been limited by what kind of customization Shopify allows on their checkout page. Luckily, there are loads of other ways customers can redeem and use points - on all of our plans, and we'd love the opportunity to help get that all set up with you.
Hope to hear from you
