Reviews (203)
Overall rating
4
April 29, 2026
Uninstalled app in trial, never used it and was still charged for it. Tried to contact their support and the ticket continuously fails to send.
Picky Pads
Australia
About 2 months using the app
Starshipit replied
June 4, 2026
Hi Picky Pads, thanks for letting us know.
We’re sorry to hear you were charged after uninstalling during your trial, and that you had trouble getting a support ticket through.
That’s not the experience we want for merchants. We’d like to review your account and billing history so we can confirm what happened and help correct anything that isn’t right. Please reach out to us at https://starshipit.com/support-centre
Regards,
Team Starshipit
