Loox ‑ Product Reviews App
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Reviews (9,109)
Overall rating
4.9
May 7, 2026
they charged us $160 without warning and we don't even know what it was for. And they charged this money SEPARATELY from the subscription fee. This looks like fraud
Honex
United States
About 2 years using the app
Loox replied
July 20, 2026
Hey,
We do our best to keep our pricing clear and transparent, with all details available on our website, Shopify listing, and within the app.
Nevertheless, we understand that the recent charge came as a surprise to you. We have reached out privately to review this matter and ensure we sort it out, we are here to help.
