Reviews (203)
Overall rating
4
May 12, 2026
Couldnt get the app set up, not much support to help and after a month we were charged for the professional plan when we I had selected the starter plan. we will be removing this clunky service.
Vitis & Winemakers
Australia
27 days using the app
Starshipit replied
June 4, 2026
Hi Vitis & Winemakers, thanks for sharing your feedback.
We’re sorry to hear the setup process wasn’t smooth and that you didn’t feel supported when getting started.
We also understand how frustrating it would be to see a charge or plan that doesn’t match what you expected. We’d like to review your setup, selected plan, and billing history in more detail so we can understand what happened and help resolve this properly.
Regards,
Team Starshipit
