Reviews (578)
Spocket deliver a shocking experience. Their platform barely works, constant issues with logging in among not being able to even use your product allowance for what you pay. You can report issues till you blue in the face, NOTHING GETS RESOLVED. All you ever get told is they have reported it to the tech team. Spocket is a company on the DECLINE. Obviously poor leaderhship. Their live chat support is also clueless. They also rate some suppliers which are known to be SCAMMERS like BigBuy Dropshipping as TOP NOTCH suppliers which is a joke. BigBuy has a 1 star rating on Shopify. Stay away from Spocket. Its a shitshow!!!
We’re truly sorry to hear about your experience and understand how frustrating this has been. This is not the level of service we aim to provide. We take feedback regarding platform performance, support responsiveness, and supplier quality very seriously.
Our team would like the opportunity to investigate the issues you encountered, including the login problems, product allowance concerns, and your feedback regarding supplier ratings. Please reach out to us directly at support@spocket.co with your account details so we can review your case thoroughly and work toward a resolution.
We appreciate you taking the time to share your feedback, as it helps us identify areas where we need to improve.
