MIDA Replay, Heatmap & Insight
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Reviews (612)
The idea is good, but for some reason it is not that uncommon to see session recordings failing to be played / listed / accessible / shared.
So we basically have it just in case, but don't hold a lot of hope when we want to use it. We've been using this app for well over a year, but as soon as we have time we will switch to Microsoft Clarity, which is free and also records the sessions.
Today we needed to reach out to support, but the bottom icon was not present, not for chat, not for "leave a message" although we have "Priority Support"
Thank you for your feedback.
We understand the concerns you've raised. Please rest assured that our team has received all of your reports and is actively following up on each case with you.
We've already provided updates on several of the issues mentioned. Your feedback is extremely valuable to us as we continue improving the platform. Thank you again for your support.
Mida-app.io Team ✨
