Reviews (2,854)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
June 7, 2026

Connie Jin is absolutely the best customer service agent I have ever encountered! I was facing a critical and time-sensitive issue with my order syncing, and she handled it with incredible efficiency, professionalism, and speed. Unlike other platforms with slow responses, Connie replied to my messages instantly and provided direct, actionable solutions. She went above and beyond to manually ensure my international tracking numbers were perfectly generated and synced. Her amazing attitude and top-tier efficiency saved my business tonight. If you are using CJ, look for Connie—she is a true lifesaver! Thank you so much, Connie!

KONG / STILL ALIVE
United States
3 days using the app