Reviews (1,260)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
June 9, 2026

We've been using Tidio for our online store support at Tegami, and honestly — it's been a lifesaver. Super easy to set up, clean interface, and the free plan is actually useful (not just a teaser).

What we love the most:

Real-time chat with visitors

The chatbot automations save us tons of time

Mobile app works great — we can reply from anywhere

Integrates perfectly with Shopify / WooCommerce

And their support team? Surprisingly fast and friendly.

If you're running a small shop and want something affordable yet powerful — go for Tidio. Highly recommended.

Tegami
United States
About 1 month using the app
TIDIO LLC replied June 10, 2026

We really appreciate your kind words and sharing your experience with Tidio!