Reviews (1,260)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
June 11, 2026

Great app, we used this for a period of time and switched to Zendesk as we are more email focused but a month later and we are back as the Lyro Livechat agent is just too and solved so many queries before they even became an email ticket

Royalcraft
United Kingdom
About 1 month using the app
TIDIO LLC replied June 11, 2026

Thanks for taking the time to share this—great to hear you came back!

We’re especially glad Lyro AI has been able to make such a difference. That’s exactly the kind of proactive experience we’re aiming for.

We’re always happy to help!