Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

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Reviews (2,802)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
    2.7K
  • 1% of ratings are 4 stars
    38
  • 0% of ratings are 3 stars
    8
  • 0% of ratings are 2 stars
    4
  • 1% of ratings are 1 stars
    20
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June 21, 2026

I cancelled the App at June 9th, but still be charged by 29.99 USD at 21th June. Why?

Aovitao
United States
2 months using the app
Vitals replied July 20, 2026

Hi there,

Thank you for the feedback, and I'm sorry the charge caught you off guard after you'd already uninstalled.

Shopify bills app subscriptions a cycle at a time, and yours had already been set for June before the uninstallation on the 9th, so it still went through on the 21st. That part runs on Shopify's side, but I completely understand how frustrating it is to be charged for something you'd already left.

We've reached out a few times by email and other channels with the next steps to make this right for you. If you'd like, you can write to help@vitals.co and ask for me, and I'll take care of it personally.

Michael | Head of Support