Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,802)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited August 3, 2026

The customer service and technical teams have an excellent attitude and proactively resolve issues.

Homerunpet 霍曼
Taiwan
7 months using the app
Vitals replied July 17, 2026

Thank you, this made the team's day.

The part about not having to chase us is the one I'll pass on. Fixing something after a merchant has already asked twice doesn't count for much. We'd rather get to it first, and I'm glad that's what you saw.

We're right here whenever you need us. Write to help@vitals.co and ask for me anytime.

Michael, Head of Support