Reviews (4,253)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 3, 2026

More important than the features, GemPages has an outstanding costumer support that will help you make your webshop the way you want it to be even if it requires them to write sections of custom code for you. Very fast at answering and always very communicative throughout all the steps. So far, we would definitely recommend GemPages to anyone looking for an easy and reliable way to customize their webshop without the limitations of a Shopify Theme.

Lemur
Portugal
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day Lemur,

Thank you for being with GemPages for almost three years and for sharing such encouraging feedback. We are especially pleased that our customer support has stood out during your time with us, from answering questions to helping with custom code when needed.

Knowing that GemPages gives you the flexibility to build your webshop beyond the limitations of a standard Shopify theme means a lot to our team.

Should you need help bringing another idea to life, our team is only a message away and always happy to assist.

Auri
GemPages Customer Support Manager