Reviews (466)
All questions regarding changes to invoice templates for different countries must be addressed exclusively by emailing support. When an order is canceled in Shopify, Sufio does not change the invoice status to “Canceled.” The only option is to create a credit note, which does not work for our business, since a credit note in this case changes the order status to “Paid,” in Sufio. But all our orders are on a 30-day post-payment basis and more...
Hi there,
While Sufio doesn’t support completely separate invoice templates for each country, invoice content can be customised based on the customer’s country and other conditions.
For your store, our team has worked with you to implement the country-specific setup you needed, including reverse-charge wording for EU customers outside Germany, billing address adjustments, and HS code display.
We’re glad we were able to get these requirements resolved and that you later confirmed everything was working as expected.
