Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app essential for streamlining invoicing, especially for B2B. It integrates well with Shopify, offering extensive customization like invoice templates and multi-language support. Features like automated invoices and tax compliance are highly valued. The app is user-friendly with a clean interface, supporting accounting workflows. Customer support is consistently praised for being fast and solution-oriented, making merchants feel valued and supported.
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We have been a happy user of Sufio for many years BUT BEWARE if you export and collect prepaid duty at checkout they cannot show duty as a separate line on the invoice, but do include it in the total. It has meant we need to find another invoicing app that can handle this.
updated to **** as support did come back with an unsupported fix which will do for now, many thanks
I was able to setup the whole invoicing, template, credit notes and automatic emailing in just about 30 minutes. I was quite stressed about on how to actually integrate an automatic invoicing solution to our Shopify store but Sufio provided the exact solution I needed!
And just the day after, I jumped on a call with an expert from their team to make sure everything was set up correctly and make some small changes.
It has been so simple! Thank you
Thank you so much for sharing your experience with us! 🌟
We're so glad to hear that setting up Sufio was smooth and straightforward, and that we could help make the invoicing process feel easier from the start.
Thank you again for your lovely feedback and for choosing Sufio. We truly appreciate your support!
We’ve been using this app for years now on two of our Shopify stores. The support is excellent and prompt, making it a valuable tool for our business. I recommend this to anyone who needs a good invoice app.
We really appreciate your loyalty over the years! It’s great to hear that Sufio has been useful across both of your Shopify stores and that our team has provided the prompt support you need. Thank you for recommending us 🙌
Very good app to help with invoice generation. Plenty of customization options, fair pricing and friendly and competent customer support from Sebastian when anything doesn't work perfectly. Will definitely stay!
Thank you so much for your kind review! We’re very happy to hear that Sufio is helping with your invoice generation and that you’re enjoying the customisation options.
Sebastian will be delighted to know his support was helpful. We truly appreciate your trust and are glad to have you with us!
While many features of this app are effective, the Peppol integration is currently impractical. Specifically, the inability to pull VAT numbers directly from the order page makes generating Peppol-compliant e-invoices nearly impossible. Since compliance requires the invoice to originate from a webshop order, the current workflow is highly inconvenient and results in a high failure rate that is only discovered after the fact.
Thank you for taking the time to share this. We're genuinely sorry the Peppol workflow has let you down. You've pointed at something real, though the underlying constraint sits with Shopify's API: the VAT number captured in your Shopify admin isn't exposed in any API data, which is why no third-party app, Sufio included, can see it, sync it, or display it on an invoice.
We're acutely aware of this limitation because we take compliance seriously. Sufio has actually offered ways around it from the very beginning of the app, to make sure we offer compliant-ready invoices. Capturing, validating, storing and displaying VAT numbers automatically is a feature offered well before Shopify introduced their own solution.
Depending on how your store is set up, there's a good chance we can materially reduce the failure rate you're describing. I personally reviewed our conversations and didn't see you reaching out to us directly to address this. I'd love to walk through your specific setup with you—could you drop me a line at support@sufio.com? Happy to dig in. (Djimi, Head of Support)
Can't edit invoice templates for different countries haha
Great app with top-class support. The team went above and beyond to understand our use case and ensure everything worked exactly as we needed. Special thanks to Sebastian, our customer support advisor, for being so accommodating and helpful throughout. Highly recommended!
Thank you for your kind review and recommendation!
We’re very pleased to hear that Sufio met your needs and that our team was able to support your specific setup.
We’ll be sure to pass your feedback on to Sebastian. He’ll be happy to know his help was appreciated.
Easy to use and the team were very helpful in getting our invoice template set up with a few small customisations. Always responsive to emails and very happy with the app overall.
Thank you for the great feedback! We’re glad Sufio has been easy to use and that our team could help tailor your invoice template to your needs. We really appreciate your support and are happy to hear you’re enjoying the app!
Clean layout, easy to use & amazing support team, who can resolved issues on my behalf, without having to do a deep dive calls.
Special thanks to Sebastian for his support.
Thank you for the lovely review! We’re happy to hear you find Sufio clean and easy to use, and that our support team could resolve issues on your behalf. Sebastian will really appreciate the special mention!
The team is great at Sufio. They're always there to help when we have an issue and resolve them in a timely manner. Sufio works great at automatically producing custom invoices for our customers.
Thanks so much for sharing your feedback! We’re happy to hear that Sufio is working well for creating custom invoices automatically, and that our team has been able to help whenever an issue came up.
