Reviews (427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining invoicing, especially for B2B operations. It integrates seamlessly with Shopify, complies with various tax systems, and offers extensive customization for invoice templates. The app supports multiple languages and automates complex invoicing tasks. Merchants praise the outstanding customer support and user-friendly interface, which simplifies setup and management. Its features reduce manual workload and ensure compliant invoicing, transforming business processes.
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Very good app to help with invoice generation. Plenty of customization options, fair pricing and friendly and competent customer support from Sebastian when anything doesn't work perfectly. Will definitely stay!
Thank you so much for your kind review! We’re very happy to hear that Sufio is helping with your invoice generation and that you’re enjoying the customisation options.
Sebastian will be delighted to know his support was helpful. We truly appreciate your trust and are glad to have you with us!
While many features of this app are effective, the Peppol integration is currently impractical. Specifically, the inability to pull VAT numbers directly from the order page makes generating Peppol-compliant e-invoices nearly impossible. Since compliance requires the invoice to originate from a webshop order, the current workflow is highly inconvenient and results in a high failure rate that is only discovered after the fact.
Thank you for taking the time to share this. We're genuinely sorry the Peppol workflow has let you down. You've pointed at something real, though the underlying constraint sits with Shopify's API: the VAT number captured in your Shopify admin isn't exposed in any API data, which is why no third-party app, Sufio included, can see it, sync it, or display it on an invoice.
We're acutely aware of this limitation because we take compliance seriously. Sufio has actually offered ways around it from the very beginning of the app, to make sure we offer compliant-ready invoices. Capturing, validating, storing and displaying VAT numbers automatically is a feature offered well before Shopify introduced their own solution.
Depending on how your store is set up, there's a good chance we can materially reduce the failure rate you're describing. I personally reviewed our conversations and didn't see you reaching out to us directly to address this. I'd love to walk through your specific setup with you—could you drop me a line at support@sufio.com? Happy to dig in. (Djimi, Head of Support)
A very professional and user-friendly app that perfectly meets business tax needs. The features are convenient and efficient, making tax management much easier. The customer support team is also highly professional, responsive, and helpful. Highly recommended!
Thanks so much for sharing your experience! We’re really happy to know that Sufio has been easy to use and helpful for managing your business tax requirements. We also truly appreciate your kind words about our support team. Thanks again for recommending us!
Sufio covers perfectly our needs : custom flows, custom design, multi-language. Support team is also very reactive with always good advices.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Sufio is a great fit for your needs. We are always here if you’d like to fine-tune or expand your setup even further!
Great app and excellent support. The team helped us customize invoice templates exactly to our needs and guided us clearly through the setup. Everything works smoothly now. Highly recommended!
Thank you so much for your kind review! We’re delighted to hear everything is running smoothly and that our team could help tailor the setup to your needs. Thanks for the recommendation 💛
Amazing solutions. Fast customer service.
Developper team also is doing magic and up for any challenge.
Thank you for the amazing feedback!
We’re thrilled to hear you’re happy with both the app and our team. We’ll keep doing our magic to support you.
A very handy app with great customization options and excellent support. I’m very happy with the responsive and helpful support by Sebastian and Djimi.
Thanks a lot for the review! 💛 Happy to hear you’re enjoying the app. Sebastian and Djimi will love the shoutout!
Been using this app daily and we love it and our customers love it too. Their support is incredibly helpful, and lightning fast. Highly Recommend.
Thank you so much for the kind words. We’re thrilled to hear both you and your customers are loving the app, and our team is always here if you need anything!
The first set up was very easy. Afterwards I needed some help. It was great service with rest of the integration of the app in our store. They reply and help is very quickly. We have a couple of request for some changes, and they will look into this for us. Very happy with that it will be taken into consideration for developing our wishes.
We’re so glad the setup was smooth and that our team could support you quickly. Thanks for your kind words and for sharing your ideas, we’re excited to keep improving the app with your feedback!
Onmisbaar in onze huidige setup. Ook heel snelle en correct werkende helpdesk. Een aanrader!
Wat een geweldige review, bedankt! Goed om te lezen dat zowel de setup als onze support aan de verwachtingen voldoen. We staan altijd voor jullie klaar!
