Reviews (537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automated invoicing features, which save time and reduce manual tasks. It supports various customizations including VAT handling for EU B2B transactions and allows for aesthetic adjustments like logo and color changes. Merchants appreciate its reliability and seamless Shopify integration. The support team is frequently praised for their quick responses and adaptability to specific business requirements, making it ideal for handling large transaction volumes in both B2B and B2C sectors.
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Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!
Thank you very much for taking the time to share your lovely review! We're delighted to hear that you find our automated solutions so beneficial.
Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!
Thank you for showing appreciation for our speedy customer service. Please feel free to reach out to us again, anytime! :)
Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.
Thank you for such a lovely review! We are more than happy to go above and beyond for our customers. :)
After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.
Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.
Thank you for your nice review! It's our pleasure to help you with any request you may have. :)
Our unique requirements for providing invoices to EU/NON-EU customers required some additional tech work by Sufio's customer support & tech team.
I am extremely happy with their ability to implement all required changes to allow us to continue selling according to EU regulations.
Lucy, Filip, thank you! 5/5
Thank you very much for your nice review! We pride ourselves on providing a compliant service for our customers.
Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.
Thank you so much for such a positive review! Our Support team is indeed always happy to help you with any customization you need.
Great app! Very happy with the functionalities so far, we use it for VAT automatic exemption and automatic invoicing. Great solution and if we need any help, Lewis is always there to respond quickly! Good work guys
Thank you for your kind words! We're glad to hear that our automated solutions are working their magic for you and that you appreciate our timely assistance. We'll be here if you need anything else!
Michael went above and beyond with his professional customer service and knowledge of his software. He made it very easy to customise the invoice with some quite specific technical functionality required for a government rebate scheme for the elderly and disabled. The app works very well, the UI is well thought out and is easy to use. Very well done team, thank you!
Thank you for showing appreciation for our professional customer service! We're delighted to hear that you are happy with our app and its numerous possibilities for customisations.
Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!
Thank you so much! This is exactly the type of review that motivates us to do our utmost best at all times.