Reviews (414)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface that simplifies invoice creation and management, especially for B2B customers. It features automatic invoicing, customizable templates, and multi-language support, ideal for EU markets. Users appreciate the flexibility in invoice design and the reliable performance. The support team is praised for being quick and detail-oriented, enhancing the overall user experience.

November 26, 2025

The best app for automatic invoices to be sent once a customer has purchased, the layout and design is fully customizable and very easy to use. The app support is fantastic, they have been so helpful when needing some customization! Highly recommend.

Fauve + Co
Australia
Almost 5 years using the app
Edited November 13, 2025

We have been using Sufio for over two years, and for most of that time the invoice and credit export functionality worked smoothly. Recently, we began experiencing significant delays, with CSV export emails taking hours to arrive. Since then, Sufio has incorporated a new mechanism that has noticeably improved the process. Exports are now arriving much more promptly, and this has made a meaningful difference in keeping our workflow running efficiently. We appreciate the improvements and the continued support, as reliable performance is crucial for businesses like ours that depend on these functions every day.

Imagemakers (Pty) Ltd Trading as ImNow
South Africa
Over 2 years using the app
Sufio replied October 13, 2025

Thank you for your thoughtful feedback and for using Sufio for over two years; we really appreciate your trust!

You’re absolutely right about the recent export delays; however, we’ve been working hard on a complete overhaul of the system to make it faster and more reliable. The new version has gone live a few days ago, so you should already notice some massive improvements.

Thanks again for your patience while we made these updates! Should you need further help, let us know—we're just a message away.

November 18, 2025

Great app, great people. easy to install. document templates are great customization options are plenty. Adding some custom text to documents is super simple if you know a bit of HTML. Support is fast and to the point.

Special thanks to Djimi and Olivia for helping us setup some custom logic to process our documents.

Trimbos-instituut
Netherlands
About 1 month using the app
December 13, 2025

Sufio has been a great help in setting up my accounting workflows. I can download invoices for all my sales and import them into my accounting software. I also have beautiful invoices to share with clients who request them. Thank you!

la péniche
Belgium
23 days using the app
October 8, 2025

Professional, reliable, and incredibly easy to use. Sufio makes invoicing effortless and on-brand, and I especially value the localization in multiple EU languages—it makes everything feel seamless and tailored to my business. A truly outstanding app that delivers exactly what it promises.

Unbroken Europe
Netherlands
3 months using the app
Sufio replied October 13, 2025

Thank you so much for your wonderful feedback! It means a lot to us to know we’re delivering on our promise and making a real difference for your team.

August 22, 2025

A very helpful App for our business. The Control over the invoicing and design is very flexible and provides alternatives and meets our region very well.

Just4Jets
United Arab Emirates
About 2 years using the app
Sufio replied November 10, 2025

Thank you for sharing your experience with Sufio! We’re pleased that the app helps your business and that the flexibility in design and invoicing gives you the control you need for your region.

If there’s anything else you’d like to adjust or optimize, just reach out.

October 23, 2025

We’ve been using Sufio for our Shopify store INSELWiNKEL (based on Spiekeroog Island, Germany) and couldn’t be happier. The team handled an individual request — adding a simple SEPA payment QR code for our invoices — within just one day.
Fast, professional, and solution-oriented support. Exactly how great service should be.
Highly recommended!

INSELWiNKEL Spiekeroog
Germany
About 1 year using the app
Sufio replied November 10, 2025

Thank you so much for sharing your experience! It’s great to hear that the SEPA QR code was implemented quickly and fits your needs. Fast, tailored solutions are exactly what we strive for, so your feedback means a lot to us. :)

December 9, 2025

Lewis from Sufio, was very helpful by helping me to set up payment receipts ! Great experience, Thank you Lewis.

Moasure® DACH
United Kingdom
About 2 months using the app
September 9, 2025

Sufio solves all our complex invoicing needs. We had an extremely tight deadline to solve UK vat invoicing issues, and Lewis was very quick to understand our needs and delivered a custom solution in no time, so we made our deadline.

Could not be more happy with a Shopify app than what I got with Sufio.

Highly Highly recommend getting this if you have complex or even simple invoicing needs.

The Dark Pictures Gear Store
Denmark
14 days using the app
Sufio replied November 10, 2025

Thank you so much for your detailed and thoughtful review! We’ll definitely pass your appreciation on to Lewis — he’ll be thrilled to hear it. :)

October 20, 2025

The Sufio team is an exceptional bunch! Every question or task I had they were fast to respond and delivered every time!

Thank you to Lewis for always helping out!

I highly recommend Sufio to any business!

WHC LAB EU
Ireland
4 months using the app
Sufio replied November 10, 2025

Wow, thank you for such a fantastic review! 🤩 We’re thrilled to hear our team has been fast and reliable for you, and we’ll be sure to pass your kind words on to Lewis — he’ll be very happy to hear this.

Thank you for recommending Sufio and for choosing us to support your business!