Reviews (547)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its professional, customizable invoicing features, especially useful for EU businesses due to its efficient handling of VAT and tax regulations. It offers customizable templates, automatic VAT exemption, and supports multiple currencies and languages, making it ideal for international operations. Merchants appreciate its user-friendly interface and seamless Shopify integration, which simplifies transaction and invoice management. The customer support, particularly from team members like Lewis, Lucy, and Michael, is frequently commended for its responsiveness and personalized service.

July 18, 2024

Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!

Secret Linen Store
United Kingdom
Over 1 year using the app
Sufio replied July 22, 2024

Thank you very much for taking the time to share your lovely review! We're delighted to hear that you find our automated solutions so beneficial.

September 10, 2024

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

IrisArtwork
Netherlands
About 2 months using the app
Sufio replied September 27, 2024

Thank you very much for your kind and detailed review! We truly appreciate it. :)

It was our pleasure to support you throughout the process of the subdomain setup, and we're delighted to hear that your invoices are now configured as desired!

September 25, 2024

Great app for invoicing.
I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for.
Quick communication.

seedme
Canada
29 days using the app
Sufio replied September 27, 2024

Thank you for taking the time to leave us a review! :)

It's great to hear that you appreciate our fast and efficient communication.

October 2, 2024

Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing.

The interface is intuitive and easy to navigate, making invoice creation simple even for beginners.

L'Atelier du Champagne
Netherlands
7 days using the app
Sufio replied October 4, 2024

Thank you for your nice review!

We're delighted to hear that you find our invoicing app helpful and user-friendly. :)

August 16, 2024

I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.

Topo Designs - Europe
France
Over 2 years using the app
Sufio replied August 19, 2024

Thank you for your nice review! :)

Our Technical Support Team works hard to solve the user's queries as fast as possible.

June 16, 2024

Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.

Shakti Mat Europe
Netherlands
About 5 years using the app
Sufio replied June 18, 2024

Thank you for such a lovely review! We are more than happy to go above and beyond for our customers. :)

July 9, 2024

Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.

Dr. Direct Retainers
United States
26 days using the app
Sufio replied July 22, 2024

Thank you so much for such a positive review! Our Support team is indeed always happy to help you with any customization you need.

August 22, 2024

Sufio is a such a great app and the team behind is superb! They are not only experts at code, but also experts at anything related to invoicing and accounting. Very satisfied with the service, feels like my business is in good hands!

Offrotie
Germany
16 days using the app
Sufio replied August 28, 2024

Thank you so much for such a positive review! :)

We are trying hard to provide our users with the best service possible!

September 5, 2024

Excellent customer service, very quick and efficient.

Happy Moments
Canada
6 months using the app
Sufio replied September 9, 2024

Thank you for your kind review. We appreciate that you took the time to let us know how we're doing! :)

June 18, 2024

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.

Floralessence
New Zealand
Over 2 years using the app
Sufio replied June 20, 2024

Thank you for your nice review! It's our pleasure to help you with any request you may have. :)