Reviews (564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.
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Sufio is a such a great app and the team behind is superb! They are not only experts at code, but also experts at anything related to invoicing and accounting. Very satisfied with the service, feels like my business is in good hands!
Thank you so much for such a positive review! :)
We are trying hard to provide our users with the best service possible!
Our unique requirements for providing invoices to EU/NON-EU customers required some additional tech work by Sufio's customer support & tech team.
I am extremely happy with their ability to implement all required changes to allow us to continue selling according to EU regulations.
Lucy, Filip, thank you! 5/5
Thank you very much for your nice review! We pride ourselves on providing a compliant service for our customers.
Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.
Thank you for your nice review! It's our pleasure to help you with any request you may have. :)
Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!
Thank you so much! This is exactly the type of review that motivates us to do our utmost best at all times.
Great app! Very happy with the functionalities so far, we use it for VAT automatic exemption and automatic invoicing. Great solution and if we need any help, Lewis is always there to respond quickly! Good work guys
Thank you for your kind words! We're glad to hear that our automated solutions are working their magic for you and that you appreciate our timely assistance. We'll be here if you need anything else!
All products on my Shopify site are set in Turkish Lira. However, Sufio invoices display the products with a Euro symbol. The amount is correct, but there is a Euro symbol instead of TL. How can I fix this? Can you please help?
Thank you very much for your review. We will be more than happy to help you!
In Sufio, the currency and symbol displayed on invoices are determined by the currency your customers use when placing orders on your Shopify store. To ensure everything is configured correctly for your Sufio account and to help troubleshoot any issues, we've reached out to you directly via email.
Michael went above and beyond with his professional customer service and knowledge of his software. He made it very easy to customise the invoice with some quite specific technical functionality required for a government rebate scheme for the elderly and disabled. The app works very well, the UI is well thought out and is easy to use. Very well done team, thank you!
Thank you for showing appreciation for our professional customer service! We're delighted to hear that you are happy with our app and its numerous possibilities for customisations.
Simple app, der gør præcis det den skal. Har haft brug for lidt support, og det har bare virket helt fantastisk.
Thank you for your kind words. We're always happy to provide support to our users!
Excellent service and great functionality on the app. Was perfect for our business.
Thank you so much! I'm glad both our app and Support team were of assistance to your business. We work hard to bring both value and support, so reach out any time you need assistance again :)
Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.
Thank you so much! We do our best to bring you timely assistance and help you focus on other areas of your business.
We appreciate your recommendation!