Reviews (537)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automated invoicing features, which save time and reduce manual tasks. It supports various customizations including VAT handling for EU B2B transactions and allows for aesthetic adjustments like logo and color changes. Merchants appreciate its reliability and seamless Shopify integration. The support team is frequently praised for their quick responses and adaptability to specific business requirements, making it ideal for handling large transaction volumes in both B2B and B2C sectors.
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Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!
Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!
If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.
Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!
Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.
We were delighted to assist you :)
Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!
Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)
Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.
Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you.
As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!
Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.
Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)
This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!
Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!
All products on my Shopify site are set in Turkish Lira. However, Sufio invoices display the products with a Euro symbol. The amount is correct, but there is a Euro symbol instead of TL. How can I fix this? Can you please help?
Thank you very much for your review. We will be more than happy to help you!
In Sufio, the currency and symbol displayed on invoices are determined by the currency your customers use when placing orders on your Shopify store. To ensure everything is configured correctly for your Sufio account and to help troubleshoot any issues, we've reached out to you directly via email.
This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.
Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)
The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.
Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!
Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.
Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)