Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

May 31, 2023

The app works excellently and fulfills its intended purpose.

However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!

Ecuri Cosmetics
Netherlands
4 months using the app
Sufio replied June 7, 2023

Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)

May 14, 2023

I am absolutely thrilled with the Sufio app for Shopify. It effortlessly generates flawless invoices for each order, streamlining our billing process and saving us valuable time. The invoices are not only accurate, but also professionally presented and perfectly customizable to fit our business needs.

What truly sets Sufio apart, however, is their phenomenal customer service. The team's response time is impressively fast, and they are always ready to assist with any request. They not only answer queries but also proactively work on comprehensive adaptations to ensure the app aligns perfectly with our specific requirements.

Sufio is not just an app; it is a partnership that significantly contributes to the smooth operation of our online shop. We could not be more satisfied with the quality of their product and the excellence of their service.

I wholeheartedly recommend Sufio to any business seeking an efficient, reliable, and user-friendly invoicing solution. It's undoubtedly a five-star app!

Norrviva
Sweden
6 days using the app
Sufio replied May 30, 2023

Thank you so much for such a lovely and detailed review! We are so delighted to hear your thoughts and how Sufio has been helpful to you.

Sufio prides itself on custom support and unique invoicing designs so it's really nice to hear how this has been beneficial for you. I absolutely agree that subscribing to Sufio means you're partnered with us, allowing you to talk with us at any time to share your thoughts or discuss your needs so that we can do our best to make it happen.

Again, thank you for taking the time for your recommendation and we will continue to be available should you need our assistance again :)

March 10, 2024

Gret app and good help with Customer Service

PE Cosmetics
Netherlands
Sufio replied March 19, 2024

Thank you so much, we're delighted to see you are enjoying our app :)

August 25, 2023

Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt.
Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed
Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde.
Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen.
Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden.
Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai

High on Ai
Austria
About 2 months using the app
Sufio replied September 6, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können.

Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :)

(TRANSLATED BY DEEPL)

April 27, 2023

Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!

Evolanguage-Frankfurt
Germany
About 2 months using the app
Sufio replied May 30, 2023

Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)

April 17, 2023

We got quick support from the app team and some minor customization on invoices free of cost.

Deyga Global
India
25 days using the app
Sufio replied May 30, 2023

Thank you very much! We believe that Sufio's product is not just our documents, but also the support team that comes with it so that we can make sure you are getting the most out of your subscription :)

March 18, 2024

Great app and great team. Thank you.

MygreenSides
France
Sufio replied March 28, 2024

Thank you very much! We always appreciate our users taking the time to let us know how we're doing :)

June 15, 2023

Does what is should do and helps us take with handling taxes. Good support that is taking the time needed to solve issues.

Geartracking.com
Netherlands
7 days using the app
Sufio replied July 12, 2023

Thank you very much for your review! I'm happy to hear our Support team were able to help you with your query. Don't hesitate to contact us in the future should you need anything else :)

March 6, 2024

Great app, great customer support!!

FOG LINEN WORK EUROPE
France
Sufio replied March 19, 2024

Thank you very much, we are so happy to hear it!

April 3, 2023

Fantastic app and the support is swift and for sure goes the extra mile for you! I would recomend these to anyone needing their service!

Plumbear
Sweden
4 days using the app
Sufio replied April 5, 2023

Thank you very much for your kind review! I will be sure to pass this to our Support team :)