Reviews (570)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.

June 1, 2016

Katy in support was a great help!

Alivecor Europe Shop
United Kingdom
Over 8 years using the app
August 31, 2017

We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up

Myibsource
United States
Over 8 years using the app
Sufio replied August 7, 2019

Hi there,
We're sorry you had this issue.
Since your review was posted we have significantly upgraded our infrastructure to ensure this no longer happens.

September 29, 2017

Seamless integration, lightning fast customer support and - as opposed to shopify themselves - actually understands the issues that European shops have, especially those that sell cross-border.

Sumup Store
Germany
Over 8 years using the app
Edited August 15, 2018

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.

Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Nura Operations Pty Ltd Eu
Australia
Over 7 years using the app
June 29, 2017

Quick, helpful, and communicative support!

Voltera
United States
Over 7 years using the app
April 19, 2018

Sufio makes it fast and easy for us to create, edit, and send invoices to customers all over the world.
We recently had an issue with printing, and a quick email to them helped us figure out the issue right away (which was on our end).
Amazing service, and an infinitely helpful app!

Everest Wholesale
United States
Over 7 years using the app
Edited November 22, 2023

Sufio does what we need. It's beautiful and simple to use. The support ist friendly, helpful and quick. And they have already foe the extra mile for us by adding custom scripts to our account. Thank you for the great prodcut and support.

Der Greif
Germany
Over 7 years using the app
Sufio replied November 25, 2022

Thank you for sharing your review! I'm glad our team made a good impression with you and we'll continue to be ready whenever you need us :)

Edited March 27, 2023

Still the best invoice gen app for Shopify with increasing useful functionality and brilliant responsive support ready to assist with custom configurations

Black Velvet Sydney
Australia
Over 7 years using the app
July 22, 2021

We've been using this app across 2 stores for 4+ years now and its been a seamless tool for us and our clients.
The developers are super helpful and provide intuitive and speedy suggestions and implement them in a faultless ,manner.
This is a great app at a value price.

CASA Online store
Australia
About 7 years using the app
Sufio replied August 4, 2021

Thanks for choosing Sufio! We’re glad you’ve enjoyed using our app for four whole years now, and we promise you many more helpful features in future. Don’t hesitate to ...

December 23, 2018

Does what it says on the box and with great support. This is the invoicing app you are looking for. (Waves hand like Obi Wan Kenobi)

Learning Developments
New Zealand
Over 6 years using the app