Reviews (567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.
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We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.
Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)
Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.
Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.
Excellent tool for automatic invoices! I highly recommend this tool to anyone who wants an easy to use, quick integrable invoice application. The team behind this app is very professional and commited. 5 stars well-deserved.
Venelin Dimitrov
Sufio's a great add-on to our Shopify platform workflow, provides a great invoicing service, it's easy to set up and adjust to your own needs especially for stores that sell worldwide. Great customer service and assistance and their staff is available to any required adjustment.
Many thanks for your review, we were happy to help! :)
Amazing app to create and send invoices to customers. I've been using it for more than 3 years and it works really well and the customer service is extremely good too. Any problem or modification you need to do will be done by their group of experts. Totally recommended app!
Wow thank you so much for your loyalty! We appreciate you sticked to us for over 3 years! :) We wish you a bright future with us and in case you ever need our assistance, please do reach out!
Simple, convenient, flexible, responsive and helpful customer support, what more can you ask for for such a cheap price?
Great app! Does what it says it can do. Easy to install and easy to operate. Excellent support. Very happy with it.
Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.
Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)
Absolutely fab and fab customer support as well. Updated in 2018, support still class leading. Just superb
Great support that replied quickly and helped me with my request. Very useful app that I recommend. :)
Many thanks for your review, we really appreciate it! :)