Reviews (567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.
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Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.
I needed an app to print /export invoices. I could not customize the template the way i wanted. Just changing the word "Invoice" to something else was not possible. The customer service was not pleasant neither I don't get the fuss? There is better and cheaper app. Printout Designer by example.
Hi Audrey, we are so sorry you have had a bad experience!
We actually did not receive any of the messages you sent us. It turns out there was a bug in our email processing ...
I installed the app hoping it could help me collect VAT Numbers on checkout, but at no point did they mention, in text or videos, that you need Shopify Plus to customize your checkout, which means this app is useless. It cannot collect VAT number in checkout without you being on the Shopify Plus plan, so it really has no place in the world as you can easily have the functions of this app setup in ...
Thank you for taking your time leaving your honest review here. Our users' satisfaction is our utmost priority and so seeing you unhappy with us makes us very concerned.
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The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it.
And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations.
Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support ...
Hi there,
We understand it is frustrating, but unfortunately this is simply how Shopify calculates prices when VAT is included.
It is not something that Sufio can have any ...
Highly recommended, great app and great company! The invoice in pdf format attached to the automatic emails that are sent to customers are exactly what we needed in order to take our professionalism to the next level. Also, I have to say that the level of customer service from Sufio is second to none!! Norbert has been just awesome!! THANK YOU :-)
Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.
Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)
Great experience so far. Really streamlined our process. Does not do everything we would like yet, but very impressed by development commitment to offer new functionality in near future. Customer service very accessible, helpful and prompt replies.
Nouveau sur cette application qui va faciliter mon quotidien. Les factures peuvent être personnalisées facilement. Le service client est disponible en quelques secondes ! Et de surcroit très efficace. Merci à Andy.B !
Nous sommes heureux que vous appréciez Sufio. Nous sommes toujours là pour vous aider si vous en avez besoin.
Had a problem. Was fixed in 5 min. And Andy aka mr super speed had my sense of humor. :D Thanks again!
Thanks a lot for your review, glad I could help :) Please feel free to contact us anytime, I will have my memes ready!
Best customer service :) Highly recommend! I have tried a lot of apps to send automatic invoices and this one if my favorite :)
Yaaay we're really happy you think we're "the one" ;) Thanks a lot for leaving us such a sweet review - you made our Friday 13th great!