Reviews (567)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.

November 28, 2019

I'm over the moon with this APP. Does exactly what it says it does and what we've been looking for. Looks great and easy to use for a fair price; what more can you ask for!

Wärme Designer Heaters
United Kingdom
2 days using the app
Sufio replied February 4, 2020

Thanks for this great review, Marcus! We really appreciate it.

August 5, 2017

The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.

Lit Cosmetics
Canada
About 2 months using the app
Sufio replied August 12, 2019

Hi there,
Since your review was posted we have significantly upgraded our infrastructure to ensure timeouts like this no longer happen.
We also have a new version of Sufio, ...

Edited May 24, 2022

The app is great and everything, but it is completely overpriced. There are other Apps which do the same for a fraction of the price. Can't use it having this opportunity costs, sorry.

HYBOT
Austria
About 1 month using the app
Sufio replied May 30, 2022

Thank you for taking the time out to leave your honest review, our team genuinely appreciates constructive feedback!

Firstly, I’d like to explain your question about the ...

November 7, 2019

Sleak app, and great support! They helped us tremendously to set up our B2B section on our website.

nuud | fresh armpits worldwide
Netherlands
1 day using the app
Sufio replied November 13, 2019

Thanks for the great review Jop! I'm glad we could help you get set-up.

October 23, 2020

Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment.
juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.

B.B.N des vins en Bio, Biodynamie et Nature & des livres
France
About 1 month using the app
Sufio replied October 23, 2020

Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre ...

September 8, 2021

Wij zochten een app waarbij de BTW check (VIES) automatisch gedaan zou worden voor er een account aangemaakt/gekocht kan worden. Dit werkt! Ik werd overal super snel en netjes bij geholpen. dit is echt een aanrader!

Inkjet Etiketten
Netherlands
1 day using the app
Sufio replied September 21, 2021

Dank u voor uw positieve recensie!

October 25, 2021

Such a great tool and makes my business look that much more professional!!! Love that you can customise everything to be on brand. Its great!

Promo On Demand
Australia
1 day using the app
Sufio replied October 28, 2021

Thanks! Great design is a big part of our app, and we've got some new things planned already. Plenty more cool visual stuff to look forward to next year~

Edited August 15, 2018

Lovely invoices but beware of the VAT exemption claims - they aren't technically correct

The EU VAT rules state that you can only deduct the VAT if the company provides a valid VAT number AND that the goods are being shipped outside of the country where the order is shipped from...

We are a UK company so EU businesses outside of the UK, with a valid VAT number, can order VAT free ONLY if the ...

Stickers4dotcom
United Kingdom
29 days using the app
June 10, 2020

App is working perfect. Service is also perfect. Wanted to have a VAT check tool in the registration form so that customers have to put the right VAT number before they buy something. Helps a lot for selling to other EU countries. Asked for it and they fixed the registration form for me and worked right away!

Fournituren.nl Zakelijk
Netherlands
About 22 hours using the app
Sufio replied June 10, 2020

Thank you very much for your kind review! It was a big pleasure for us to help you! If there's anything else you'd need our assistance with, please, do not hesitate to get in ...

June 11, 2020

scam app taking money for not doing anything and not showing up in the app menu that it will cost me something from a certain date like the other apps do. SCAM

DealsPassion
Germany
25 days using the app
Sufio replied June 15, 2020

Thanks for taking your time for the review.

We are deeply sorry about the inconvenience that you have encountered while using our service. If you are not happy with the ...