Reviews (564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced invoicing capabilities, especially in handling VAT and quotes for B2B and B2C transactions. It supports multi-language options, EU compliance, and integrates with payment systems like Stripe. The interface is user-friendly, and the app allows for customizable invoices and auto-generation based on order tags. Customer support is noted for its responsiveness and ability to quickly address custom requests and technical issues.
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Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!
Thank you very much for taking the time to share your lovely review! We're delighted to hear that you find our automated solutions so beneficial.
Réponse rapide et efficace, personnel fort agréable :)
Un grand merci pour votre avis ! :)
Nous sommes heureux que notre service et notre équipe vous aient donné entière satisfaction.
Best App for Invoices we have tried so far. Definitely recommend!!
Thank you so much for your positive review! :)
Feedback like this truly motivates our team to keep delivering the best experience possible for our users.
Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!
Thank you for showing appreciation for our speedy customer service. Please feel free to reach out to us again, anytime! :)
Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.
Thank you so much for such a positive review! Our Support team is indeed always happy to help you with any customization you need.
Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.
Thank you for such a lovely review! We are more than happy to go above and beyond for our customers. :)
I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.
Thank you for your nice review! :)
Our Technical Support Team works hard to solve the user's queries as fast as possible.
prompt and efficient customer service!
Thank you for your kind words.
We truly appreciate that you took the time to share your feedback with us! :)
Excellent customer service, very quick and efficient.
Thank you for your kind review. We appreciate that you took the time to let us know how we're doing! :)
After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.
Thank you for sharing your feedback. We sincerely appreciate your loyalty over the past 5 years, and we're truly sorry to hear that you're considering moving to another provider.
It's unfortunate that despite our efforts to assist, we weren't able to connect with you to resolve the issues you encountered. We reached out several times, hoping to provide the necessary support and solutions. Had we been able to communicate more effectively, we would have gladly discussed options that better suited your needs.
Regarding the email sending issue, we want to clarify that it was not caused by a Sufio system error. The problem arose after a strict DMARC policy was implemented on your domain. Because Sufio sends emails on your behalf, this policy requires specific authorization to allow us to continue doing so. We offered solutions to address this, but unfortunately, we didn't receive a response.
We hope your new provider will be able to meet your expectations and provide the service you need.