Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic invoicing, easy customization, and ability to handle complex VAT issues, making it ideal for EU businesses. It's versatile, catering to both retail and wholesale clients, and integrates with systems like Shopify and Stripe. Merchants find the interface user-friendly and the performance reliable. The multilingual and multicurrency features, tax reports, and customization options are highly valued. The support team is frequently praised for their quick and effective responses.

December 3, 2023

The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.

High Country Salmon Ltd
New Zealand
6 days using the app
Sufio replied December 6, 2023

Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)

November 8, 2023

Brilliant app - the team are excellent and responsive. I have had them making numerous tweaks to my requests - creating different invoice templates depending on whether it is a retail or wholesale client. Nothing is too much trouble and I have found the app has resolved many other issues - I can now easily run my wholesale and retail business alongside without the need to work arounds. Highly recommend.

Emily Nixon
United Kingdom
About 1 month using the app
Sufio replied November 24, 2023

Thank you so much for taking the time to share your review, we really appreciate it! We love to hear how helpful we have been for your business. It's Sufio's mission to fit as seamlessly as we can into your store and take away the stress of invoicing and its various demands - and we do love a challenge :)

March 8, 2024

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

Ludwegs Nachschub Basis
Austria
6 months using the app
Sufio replied March 19, 2024

Herzlichen Dank dafür! Unser Team arbeitet hart daran, Effizienz in unsere App zu bringen und sie benutzerfreundlich zu gestalten :)

November 8, 2023

This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.

Yamazaki Home Europe
Germany
About 2 months using the app
Sufio replied November 24, 2023

Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)

August 31, 2023

We are using Sufio for a while, which works good for us, and we had to reach out to Sufio's Customer Service. The contact between customer service was very fast and they did what they said to do. So within a working day the setting were adjusted and our customer benefited from this change. Great Service.

Seizoenstunter
Netherlands
Over 2 years using the app
Sufio replied September 6, 2023

Thank you for your review! We take pride in our support team's efficiency as we understand that time is so important when it comes to keeping things running smoothly in your business.

Let us know if we can assist you any time again :)

November 30, 2023

Excellent support

Milbby.com
Spain
Over 2 years using the app
Sufio replied December 6, 2023

Thank you very much, we're glad to hear it :)

September 24, 2023

If your business operates in EU, you cannot surive without Sufio services! Company details and registration numbers in invoice, payments by bank deposit and credit cards, VAT taxes with exemptions per product, credit invoices for refunded items, and all other taxation stuff to make your accountant happy. Not to mention reports which you have to submit to State Revenue service - Sufio provides easy to export reports and summaries.
Last but not least - excellent customer service which dives deep in your issue and provides solution.

Abrands.lv
Latvia
11 months using the app
Sufio replied October 31, 2023

Such a nice review of our services, I'm so happy to hear how helpful we have been to your store!

Invoicing can be complex topic and a source of confusion for many store owners, which is why Sufio is always expanding its features to accommodate as many of these needs as possible.

We were delighted to assist you :)

January 5, 2024

Ich habe eine Alternative zum unzuverlässigen Rechnungs-Plugin einer Buchhaltungssoftware gesucht.
Kernanforderung war die Angabe des Verkaufskanals (Web, Ebay etc...) ebenso wie das verwendete Zahlungsmittel auf der Rechnung. Ebenso ein Metafeld über den Artikelzustand, also A-Ware/Neuware, B-Ware etc.
Die Anforderungen wurden durch das Sufio-Team ausgezeichnet und schnell umgesetzt.
Auch die optischen Gestaltungsmöglichkeiten für die Standardvorlagen sind ausgezeichnet.
Ich bleibe bei Sufio, wenngleich der Preis für mich als kleines Unternehmen aktuell noch etwas hoch ist :)

Retourify e. K.
Germany
3 days using the app
Sufio replied January 12, 2024

Vielen Dank für Ihre schöne Bewertung! Es freut mich zu hören, dass unsere maßgeschneiderten Optionen für Sie hilfreich waren. Unser Team tut alles in seiner Macht stehende, um sicherzustellen, dass die Rechnung auf die Bedürfnisse Ihres Geschäfts zugeschnitten ist, da wir wissen, dass jedes Geschäft und jedes Land seine eigenen Anforderungen hat. Melden Sie sich wieder, wenn Sie unsere Hilfe benötigen :)

September 20, 2023

The best professional invoice editor according to European and Swiss needs. (VAT etc) The support service is always present and helpful and ready to personalize your invoice.

Xios Store SNC
Switzerland
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much for your review! We pride ourselves on bringing B2B solutions to our users so I'm glad to hear this has been of assistance to you!

September 21, 2023

Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.

The Lock Box
Switzerland
5 months using the app
Sufio replied October 31, 2023

Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)