Reviews (197)
I've been with Starshipit since 2022 but I'd no longer recommend them.
Since the latest Shopify update (six weeks ago), two key functions don't work anymore. Updating a Shopify order no longer updates the Starshipit label so you have to manually update in both platforms, and manifesting orders in Starshipit no longer fulfils all line items in Shopify if they don't match. These workarounds are time intensive and error prone and Support
s response to these problems has been "we acknowledge they're problems, but there's no fix, no ETA on a fix and you just need to manually edit everything yourself".
Poor support considering it's not doing what I'm paying for it to do.