Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (1,782)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 13, 2026

I've had a fantastic experience with Chatty! The support team was absolutely outstanding. They stayed online with me the entire time while I was setting everything up, answered all of my questions promptly, and made sure everything was working perfectly before ending the chat.

It's rare to find support that's this patient, knowledgeable, and genuinely committed to helping. The app itself is great, but the customer service is what really sets it apart. Highly recommend Chatty to anyone looking for a live chat solution for their Shopify store!

Portia & Alexa Hair Extensions
Australia
About 5 hours using the app
Chatty AI Sales Agent - For live chat & helpdesk replied July 22, 2026

Thank you for sharing this! We're so glad the support team stayed with you through the entire setup and made sure everything was working before signing off; that kind of hands-on help is exactly what we want every merchant to experience.

Thanks so much for the kind words about the app too. If any questions come up down the road, we're always just a chat away!