Reviews (1,240)
Overall rating
4.8
July 18, 2026
We've been using Tidio at The Fire Alarm Supplier, and it has been a great addition to our store. The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours. The live chat is easy to use, and the Shopify integration was quick and simple. We've seen faster response times and a better customer experience. Highly recommended for any Shopify store looking to improve customer support.
The Fire Alarm Supplier
United States
Over 3 years using the app
TIDIO LLC replied
July 21, 2026
That’s fantastic to hear! We appreciate your review!