Reviews (466)
Overall rating
2.3
July 24, 2026
Even though I'm using the same small Dymo template, all of a sudden my barcodes are longer and a different font. This is a major problem as it changes the whole layout of our product. How can I get my normal template back, and how can I speak to someone to help - no links or helpdesk available.
Patch Magazine
United Kingdom
Almost 3 years using the app
Shopify replied
July 29, 2026
Thank you so much for sharing this feedback! I understand the recent changes to font may not be ideal and rest assured I have relayed that feedback to our development team. For the layout issue, please reach out to our Retail support team via help.shopify.com with the details and we can investigate further for you.
- Natasha, Shopify Support
