Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,155)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 27, 2026

I was initially please with how this works - however as soon as you want to use it for marketing it fails. I wanted to invite customers to enter a competition and get reward points (become a member) - however there is no easy way to add this list to SMILE so they are made members and enter the flow...? This is therefore not a useful tool for adding new audiences which is one of the main reasons for loyalty. Making the customer do the work is not ideal. Why can't there be a tag/metafield that once added automatically enrols them.

John Franich Jewellers NZ
New Zealand
11 months using the app
Smile.io replied July 29, 2026

Thank you for your feedback here. We've reached out to you directly so that we can work together on finding a solution.