Reviews (527)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
September 9, 2026

Amazing support from Jaimeth! After dealing with a complicated and urgent issue, she stepped in, took full ownership, communicated clearly, and made sure everything was properly resolved. She went above and beyond to coordinate with the different teams and provided an actual solution instead of just generic updates.

This is exactly the kind of reliable and professional support I’ve always expected from ShineOn. Having someone like her who genuinely takes ownership makes a huge difference. Thank you again for the excellent support!

Sentiluxe
United Kingdom
10 months using the app