Reviews (286)
Overall rating
4.3
September 18, 2026
Shipbob has horrible customer service, they take forever to respond and then run you in circles without resolution. They also use way too many low cost shippers that overcharge, fail to deliver products and then don't return them to the warehouse after so you pay for a shipment that doesn't occur and then lose the product too. They recently had a warehouse fire and virtually zero communication about the situation; whether products were damaged or destroyed or to proceed with getting customers orders filled. Find another company.
EcoPro Products
United States
Almost 9 years using the app