Reviews (627)

Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
All reviews
September 29, 2026

I’ve been scammed. They charged me $39.99 every month without my authorization, and there’s no way to cancel. There’s no cancelation button, and when you try to use the chat dashboard, they ask you to upgrade for $59 to contact support. It’s just a way to scam you. Be aware and don’t use this scammer.

Tortimepiece
United States
12 months using the app
Spocket replied September 30, 2026

We’re sorry to hear about your experience and understand how concerning an unexpected recurring charge can be.

We take billing and cancellation concerns seriously and would like to look into what happened. Please contact our support team with the email address associated with your account and the relevant billing details so we can review the subscription and charges and help resolve the issue.

We also want to clarify that we never intend to charge customers without authorization, and we’re sorry that your experience left you feeling this way. We appreciate you bringing this to our attention and will use your feedback to improve the cancellation and support experience.