Judge.me Product Reviews App

Judge.me Product Reviews App

Reviews (48,749)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
Edited October 3, 2018

I have have been using this app for six months now and it meets all my expectations. More importantly, the support team has exceeded my expectations with surprisingly prompt responses and helpful instructions to perform some great customization. But today was particularly remarkable. A few days ago I accidentally deleted a product collection which was not recoverable. Re-creating the products was not a problem, but all those valuable reviews were lost. Some back-forth emails to explain the issue, and they did some heroic coding to recover all my valuable reviews. Sigh. I have come to appreciate that the true measure of these Shopify apps is not simply functionality, but the quality of support you get when things go horribly wrong. They deserve top marks here.

Laughingstock
Canada
7 months using the app