Reviews (5,220)
Overall rating
4.7
August 18, 2019
I tried to install this app and then discovered it was only for ios and required an Apple app even on my side. Really sad to not be able to use this Shopify product for my business. I was quite excited when I first saw it was available.
Ruthie's Rack
United States
About 6 hours using the app
Shopify replied
August 19, 2019
Hello Ruthie's Rack,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!
Best,
Ellen