Reviews (1,245)
Thanks Nir for all of your help today! Definitely above and beyond what I was expecting from a chat. Absolutely love Bold Options app, it's a must for any shop that offers customization. Nir was able to help me troubleshoot why some orders don't come through properly, turns out it's not an app issue but rather a social media browser issue. At least now I can give a heads up to my customers!
Thank you for the kind words; we're elated to hear that Nir was able to provide you an above-and-beyond customer service experience! We certainly strive to give our customers top-notch service, and are happy to see an alignment on that.
We're sorry about the issues you ran into with your orders not coming through properly, but it's great to hear that you were able to get the answer as to why it was happening, and give a heads up to your customers!