Reviews (1,257)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

August 19, 2026

App works well to give our customers various unusual product options. Had an issue with how the options were appearing (due to a conflict with our theme) and the team fixed quickly with minimal fuss.
Recommended if you want to add product options to your site!

BrewKegTap
United Kingdom
Over 1 year using the app
Shop Circle replied August 20, 2026

Thank you for your wonderful feedback! We’re thrilled to hear that the app is meeting your needs by providing various product options for your customers. It’s great to know that our team was able to resolve the issue quickly and efficiently for you. Your recommendation means a lot to us, and we appreciate your support!

If you ever have more feedback or need assistance, feel free to reach out.

Best,
The Shop Circle Team

July 28, 2026

Prompt and professional, able to solve issues.

Envy Her
Singapore
11 months using the app
Shop Circle replied August 3, 2026

Thank you for your wonderful review! We’re glad to hear that you found our team prompt and professional in resolving your issues. Your positive feedback motivates us to keep providing excellent support. If you ever need further assistance or have suggestions, don’t hesitate to reach out. We appreciate your support!

Best regards,
The Shop Circle Team

July 15, 2026

Support was able to solve the issue addressed to them fast and in a professional manner.

First Class Mobility
United States
Almost 3 years using the app
Shop Circle replied July 23, 2026

Thank you for your feedback! We’re thrilled to hear that our support team was able to resolve your issue quickly and professionally. Your experience is important to us, and we appreciate you taking the time to share it. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
The Shop Circle Team

April 30, 2026

I have the premium version. It’s got a lot of really cool options that I have just begun to figure out. I had an issue late at night (midnight) and hit the support chat icon. Within a few minutes I was met with an efficient person who was able to resolve my issue in less than 10 minutes. They were able to correct the issue and make it do exactly what I wanted, update the product price when adding options.

Hammer Fab
United States
4 months using the app
Shop Circle replied May 11, 2026

Thank you so much for your fantastic feedback! We’re thrilled to hear that you're enjoying the premium version and finding our options cool. It's great to know that our support team was able to assist you promptly and resolve your issue to your satisfaction. We always aim to provide quick and effective support, and your appreciation goes a long way in motivating us. If you have any more questions or need assistance as you continue exploring the features, feel free to reach out. Your feedback is essential to us!

Best,
The Shop Circle team

May 6, 2026

Iris provided quick and easy assistance. Thank you

Backyard Grill and Chill
United States
About 1 month using the app
Shop Circle replied May 8, 2026

Thank you so much for your kind words! We’re thrilled to hear that Iris was able to assist you quickly and easily. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more feedback, feel free to reach out.

Best,
The Shop Circle Team

May 6, 2026

Five stars for Lina! She made the integration process so easy. She not only helped me troubleshoot my option sets but even wrote the custom CSS I needed to get my theme looking perfect. I'm very impressed with the level of support and the ease of getting started.

Everfan
United States
20 days using the app
Shop Circle replied May 8, 2026

Thank you so much for your kind words! We’re thrilled to hear that Lina provided you with such excellent support during your integration process. It's fantastic to know that you found the troubleshooting and custom CSS help beneficial. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out.

Best regards,
The Shop Circle Team

May 5, 2026

Very helpful tech support great function for advanced product options.

KBN Jewellery
Australia
Over 6 years using the app
Shop Circle replied May 8, 2026

Thank you for your wonderful review! We’re excited to hear that you found our tech support helpful and that our app is meeting your needs for advanced product options. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you ever have more suggestions or need assistance, feel free to reach out.

Best,
The Shop Circle Team

May 2, 2026

scammers got me billed for 14.99 dollars i just installed and uninstalled their app!
Loosers

Gift Today
Pakistan
About 2 hours using the app
Shop Circle replied May 8, 2026

We sincerely apologize for the experience you've had with our app and the unexpected charge. It's important to us that you feel taken care of. We encourage you to reach out to our support team with any specific concerns, and even if you've had trouble connecting with them, we assure you that they'll be in touch soon to resolve this matter. Your feedback is crucial, and we appreciate you bringing this to our attention.

Thank you for your understanding,
The Shop Circle Team

May 17, 2026

Great support and great app

Lightning Computers
United Kingdom
About 8 years using the app
Shop Circle replied May 21, 2026

Thank you for your wonderful review! We’re thrilled to hear that you’ve had a positive experience with our app and support. Your feedback means a lot to us, and it's rewarding to know we’re meeting your expectations. If you need any further assistance or have suggestions in the future, please don’t hesitate to reach out.

Best,
The Shop Circle Team

January 29, 2026

We wouldn't be able to pull off all the complex customization we need for our apparel decorating site without SC Product Options.

The best part is the support. Real developers go out of their way to push thier application to the limits to accomodate custom requests. Chirag and his team wouldn't stop until they created the custom code that did exactly what we needed it to do.

I would highly recommend anything Shop Circle releaes.

Arena Apparel
United States
About 1 year using the app
Shop Circle replied May 12, 2026

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that SC Product Options has been instrumental in meeting the complex customization needs for your apparel decorating site.

It’s great to know that Chirag and our support team were able to assist you effectively with your custom requests. We truly appreciate your recommendation and look forward to continuing to support your business.

Your feedback means a lot to us!

Best,
The Shop Circle Team