Reviews (1,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app invaluable for managing complex product customizations, enhancing customer experience and operations. It's praised for versatility, updating product prices, and handling advanced customizations. The user-friendly interface allows easy creation of product option forms. Merchants commend its reliability and prompt, efficient customer support. The app's customization options offer crucial flexibility, with positive experiences in integration and setup often aided by knowledgeable support staff.
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I have the premium version. It’s got a lot of really cool options that I have just begun to figure out. I had an issue late at night (midnight) and hit the support chat icon. Within a few minutes I was met with an efficient person who was able to resolve my issue in less than 10 minutes. They were able to correct the issue and make it do exactly what I wanted, update the product price when adding options.
Thank you so much for your fantastic feedback! We’re thrilled to hear that you're enjoying the premium version and finding our options cool. It's great to know that our support team was able to assist you promptly and resolve your issue to your satisfaction. We always aim to provide quick and effective support, and your appreciation goes a long way in motivating us. If you have any more questions or need assistance as you continue exploring the features, feel free to reach out. Your feedback is essential to us!
Best,
The Shop Circle team
Support was able to solve the issue addressed to them fast and in a professional manner.
Thank you for your feedback! We’re thrilled to hear that our support team was able to resolve your issue quickly and professionally. Your experience is important to us, and we appreciate you taking the time to share it. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
The Shop Circle Team
Iris provided quick and easy assistance. Thank you
Thank you so much for your kind words! We’re thrilled to hear that Iris was able to assist you quickly and easily. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more feedback, feel free to reach out.
Best,
The Shop Circle Team
Five stars for Lina! She made the integration process so easy. She not only helped me troubleshoot my option sets but even wrote the custom CSS I needed to get my theme looking perfect. I'm very impressed with the level of support and the ease of getting started.
Thank you so much for your kind words! We’re thrilled to hear that Lina provided you with such excellent support during your integration process. It's fantastic to know that you found the troubleshooting and custom CSS help beneficial. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out.
Best regards,
The Shop Circle Team
Very helpful tech support great function for advanced product options.
Thank you for your wonderful review! We’re excited to hear that you found our tech support helpful and that our app is meeting your needs for advanced product options. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you ever have more suggestions or need assistance, feel free to reach out.
Best,
The Shop Circle Team
scammers got me billed for 14.99 dollars i just installed and uninstalled their app!
Loosers
We sincerely apologize for the experience you've had with our app and the unexpected charge. It's important to us that you feel taken care of. We encourage you to reach out to our support team with any specific concerns, and even if you've had trouble connecting with them, we assure you that they'll be in touch soon to resolve this matter. Your feedback is crucial, and we appreciate you bringing this to our attention.
Thank you for your understanding,
The Shop Circle Team
I've had this app for few years now. It's simple and good to use. The customer service is great in the pop up chat
Thank you for your kind words! We’re thrilled to hear that you’ve been enjoying the app and that our customer service has been helpful for you. Your feedback is important to us, and we're here to support you anytime you need assistance.
Best regards,
The Shop Circle Team
Professional customer service. Quick response and never leave until they solve your issue
Thank you for your kind words! We truly appreciate your recognition of our professional customer service and swift responses. It's our goal to ensure that you feel supported every step of the way. Your feedback means a lot to us, and we're here to help whenever you need assistance.
Best regards,
The Shop Circle Team
Great support and great app
Thank you for your wonderful review! We’re thrilled to hear that you’ve had a positive experience with our app and support. Your feedback means a lot to us, and it's rewarding to know we’re meeting your expectations. If you need any further assistance or have suggestions in the future, please don’t hesitate to reach out.
Best,
The Shop Circle Team
Immediate help through the in-app customer support. Lina was great and fixed my store's issue while also explaining how I can fix other issues going forward.
Thank you for your fantastic review! We're thrilled to hear that you received immediate help through our in-app customer support and that Lina was able to resolve your store's issue while providing helpful guidance for the future. Our team is here to support you, so don’t hesitate to reach out if you need anything else. Your feedback truly motivates us to keep improving!
Best,
The Shop Circle Team
