Reviews (5,768)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
December 19, 2019

I ca n’t complete the application and it does n’t prompt for steps at all and I have n’t explained why it failed

disoncare
China
1 day using the app
Meta replied January 2, 2020

Thank you for leaving this review. I'm sorry to hear about the troubles you had with completing the application and setting up the Facebook Marketing app. In order for this app to work, the integration needs to authorized on your Facebook account (http://bit.ly/2QBkO1a), and your account also needs to meet these basic requirements: http://bit.ly/2QJKatX. Once this has been done, the steps to connect the app are outlined here: http://bit.ly/2SOAa5k.

I'm going to send you a follow up email so we can work through these requirements and steps together. Please reply directly back to me once you receive my email so that we can discuss this further. Thanks! - Rae, Shopify Support