Reviews (5,768)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
December 30, 2019

This app seemed to be a waste of money, the ads did not target the right audience way too vague so I wasted my money for empty traffic.

Your Blissful
United States
11 months using the app
Meta replied January 10, 2020

Thank you for sharing this feedback on your experience with the Facebook Marketing app. Depending on if you ran an audience building ad (http://bit.ly/2tJWu5A), or a dynamic retargeting ad (http://bit.ly/3089f5O), the results you received on these ads will vary. Audience building ads are designed to help new customers find your store, whereas dynamic retargeting ads work to help customers find more products on your store.

I'd like to hear more about the ads you created, and how these ads were targeted, so that I can investigate this further. I'm going to reach out to you via email to discuss this in more detail. I look forward to connecting with you soon! - Rae, Shopify Support