Reviews (5,769)
Overall rating
3.9
January 11, 2020
Having a really hard time connecting. Keeps saing I dont have the right access, even though I do. Also consusing with both busines manager, connection etc.
Nik & Jay Shop
Denmark
28 days using the app
Meta replied
January 21, 2020
Thank you for taking the time to leave this review.
There are a few set up steps that you'll need to take to make sure your Facebook page is ready to connect to your Shopify account. For example, you must be the admin of the Facebook Page, Facebook Ad Account and Business Manager to connect.
Our team works hard to improve our app functionality so we’d like to look into this further for you to see if there is anything we could simplify or help set up. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support
