Reviews (5,768)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
March 15, 2020

continuously blocked every 2 weeks with no excuse FB sabotaging our marketing & effecting business with 0 regards for financial damage & loss of business opportunity, the worst experience I've had with any platform. It would seem FB employees come to work & mess with peoples livelihoods with no consequences, Unprofessional dangerous operation that could destroy new business expecting a reliable platform to reach customers & promote a product, Truly disappointed as when I was left alone or not targeted it was great but now it seems I have a target on my back for WHAT. I would recommend USE WITH CAUTION..

supercellnz
New Zealand
Over 1 year using the app
Meta replied March 24, 2020

Thank you for taking the time to write this out. I can certainly appreciate how frustrating that must be, however I'm afraid Shopify has no say in Facebook's decision to approve or deny a store for their own platform.

I'd suggest continuing to reach out to Facebook directly via the "Report a problem" function in your Facebook account to see if you can appeal that decision or if they can provide you with any more context. Hope that helps! - Brie, Shopify Support