Reviews (149)
Their mug printing and the size of prints they can do on garments is really nice. The biggest problem is their customer service. It takes forever to get a response and if you don’t respond within 12hrs of their response your ticket gets closed. This wouldn’t be a big deal if it happened once or twice but it happens every time. There was one particular issue that really made me rethink their platform, was when I had a T-shirt up for sale. I had a customer buy it but noticed nothing happened on the order for a few days. I emailed 3 times before getting a response. After finally getting a response almost a week and half later, they took an additional week just to tell me the item was discontinued and i would have to make a new item to replace the discontinued item. When asked why no one told me that products where being discontinued I got a “we don’t know” reply.
Anyways If you just want to make mugs then use them. If not be willing to deal with a lot of issues