Reviews (502)

Overall rating
4.5
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, user-friendly interface, and diverse product offerings. They value its ability to manage high order volumes during peak seasons and competitive pricing that helps maintain good profit margins. The product quality is generally praised, enhancing customer satisfaction. Additionally, responsive customer service and useful educational resources are highlighted as beneficial. Unique features like personalized neck labels on apparel and fast, careful shipping also enhance the merchant and customer experience.

March 31, 2024

When push came to shove, Gooten exceeded my expectations. They were able to handle my 800+ orders during this past holiday rush season with ease. I did not have any delays with product turnaround and the majority of my customers loved their ordered item.

Also, their customer service reps are very helpful and they were able to solve any issues that came up.

I do think their user interface is a bit dated so I hope they can update it soon.

TheDynaSmiles.com
United States
Over 7 years using the app
July 3, 2024

I’m a new customer, but so far I have nothing but good things to say. My customers have been very impressed with the quality and craftsmanship of the throw pillows and accent mugs. I can wait to create more products. The software is easy to learn, and the wide selection of merchandise really sets Gooten apart from the competitors. Tech support is also top notch.

David Tull Art
United States
About 1 month using the app
May 29, 2024

Fantastic service, hassle-free shopify integration, received decent support over email. One of the very few woven product suppliers with a seamless automatic setup.

Arcana Trove
New Zealand
About 2 months using the app
July 9, 2024

Pretty good POD store with a good selection of apparel. Prices are reasonable and usually undercut other 'larger' POD stores.

I particularly like the high quality blanks 'shakawear' and 'bayside' as these premium products suit the type of customer my nice is geared towards.

User interface is above average. PRINTING size on apparel is a lot better than the other POD stores, so especially good, if you like larger prints on your t-shirts and sweatshirts.

My Store
New Zealand
27 days using the app
April 22, 2024

I really appreciate the ease of their product creation platform. Very easy to use, almost intuitive. I look forward to a long association.

CLH Designs
United States
3 months using the app
April 15, 2024

I've just found Gotten and I am happy to say that I haven't had any problems with them. I understand why Shopify has them on their top list at this time.

Inspirational Giftings
United States
About 1 month using the app
June 8, 2024

Gooten is the most fragmented disconnected print on demand supplier / Middleman I have used. I thought since they were slightly cheaper than printful it would be worth the switch, but I have had nothing but constant headaches with them. Nothing is seamless you almost have to manually do everything and there is hardly anything online when it comes to support. Seriously don't waste your time here.

Orange Man Bad
United States
10 days using the app
July 9, 2024

The amount of products are good and it connects well with shopify. I'd like to see a few more mockups available. Overall user friendly, a good option to use in your POD business and nice layout.

Deesign Deevas
United States
19 days using the app
May 28, 2024

Nice app, easy to use, and the integration works well.

theauroraguy.com
United States
27 days using the app
July 9, 2024

New to using the app but really impressed with the range and amazing customer service so far.

Starring Chika
United Kingdom
6 days using the app