Reviews (509)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and user-friendly interface, which simplify product creation and management. It offers a wide variety of high-quality products, such as apparel and home decor, and features like customizable neck labels and a large print area. Customer service is responsive, and the fulfillment process is reliable, even during peak seasons. While shipping costs receive mixed reviews, the speed and quality of packaging are well-regarded. Merchants find the pricing competitive, making it a valuable print-on-demand partner for sustaining healthy profit margins.

September 5, 2024

Biggest issue i have with them is the customer service is trash, they make it very difficult to contact them and when you finally do they say they will get back to you with 36 business hours. which they have not. which is not good if you are trying to run a business through their POD service and fix problems as they arrive. Right now im having trouble with one of the hats, it tells me the required image size for the print area, i have made the image exactly that and even tried smaller but every time i try to upload it says the image is to big even though it is well with in the guide lines. Im to far in now to switch to another POD service but i highly recommend going to any other company. Gooten is all around a nightmare. Also shipping costs are a nightmare, they charge shipping from each production site where they print the merch, which is understandable. however im currently trying to order 3 different products from two production sites. the hat shipping will cost 7.99, im also ordering a pair of socks and a fanny pack but they come from a different print location, they are charging 23 usd dollars shipping for this one. im in canada so the equals close to fifty dollars shipping for a hat, pair of socks and a fanny pack. Try convincing a customer thats a good shipping rate... like ive already said gooten is awful to deal with. FIND ANYTHING ELSE

Alienature
Canada
8 months using the app
August 27, 2024

Nice integration with our store. The products we've sampled so far are very good quality.

Sibling Embellishments
United States
20 days using the app
August 1, 2024

Gooten has been a brilliant print provider for me, fulfilling orders quickly with no error

Shirtable
United Kingdom
About 2 months using the app
July 30, 2024

Les Impressions les plus large que j'ai trouvé et des vêtements de qualité. Shipping un peu plus long que j'aurais aimé mais ça vaut la peine.

DarkThreads
Canada
About 2 months using the app
July 31, 2024

Bom serviço, e bom apoio ao Cliente.

casadecoracao.pt
Portugal
19 days using the app
July 9, 2024

Pretty good POD store with a good selection of apparel. Prices are reasonable and usually undercut other 'larger' POD stores.

I particularly like the high quality blanks 'shakawear' and 'bayside' as these premium products suit the type of customer my nice is geared towards.

User interface is above average. PRINTING size on apparel is a lot better than the other POD stores, so especially good, if you like larger prints on your t-shirts and sweatshirts.

My Store
New Zealand
27 days using the app
July 3, 2024

I’m a new customer, but so far I have nothing but good things to say. My customers have been very impressed with the quality and craftsmanship of the throw pillows and accent mugs. I can wait to create more products. The software is easy to learn, and the wide selection of merchandise really sets Gooten apart from the competitors. Tech support is also top notch.

David Tull Art
United States
About 1 month using the app
July 9, 2024

The amount of products are good and it connects well with shopify. I'd like to see a few more mockups available. Overall user friendly, a good option to use in your POD business and nice layout.

Deesign Deevas
United States
19 days using the app
July 9, 2024

New to using the app but really impressed with the range and amazing customer service so far.

Starring Chika
United Kingdom
6 days using the app
June 8, 2024

Gooten is the most fragmented disconnected print on demand supplier / Middleman I have used. I thought since they were slightly cheaper than printful it would be worth the switch, but I have had nothing but constant headaches with them. Nothing is seamless you almost have to manually do everything and there is hardly anything online when it comes to support. Seriously don't waste your time here.

Orange Man Bad
United States
4 months using the app