Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

October 22, 2024

I've used a number of print-on-demand apps through Shopify over the years and Gooten has consistently been the least headaches both with easy integration, great quality products, and fast shipping. I've only rarely had limitations or issues. Most recently I implemented an entire first-time store for my job, and chose to use almost soley Gooten because it has been consistently 5 stars over the ...

Finnish-American Kauppa
United States
About 1 month using the app
November 4, 2024

Very impressed with the UX and service thus far (4 week in) - its so much quicker than a few other POD I work with - not perfect yet but very good enough to recommend - clear UI and thoughtful product journey which is a relief. The 3rd party integrations are fantastic (etsy etc).

Wild Like Art
United Kingdom
22 days using the app
October 27, 2024

I inadvertently found Gooten while looking for one particular POD product and so far have been very impressed with their catalog and their support. I had a question early on which they responded to right away with very helpful information.

Super Beachy LLC
United States
16 days using the app
October 30, 2024

So far my experience has be great. Easy to use plenty of merch to choose from. I am grateful to have stumbled upon them.

Wicked Cuties
United States
2 months using the app
December 6, 2024

Denied printing my designs of a president even though they fall under parody/fair use

MAGA Market
United States
4 days using the app
Gooten replied December 9, 2024

Thank you for your review. Your design was denied due to Donald Trump's likeness and image being protected under personality rights and copyright laws. This includes official ...

October 16, 2024

TLDR: Gooten’s shipping charges are outrageous, customer service is slow and unhelpful, my data was compromised, product quality is poor, and their scents are unbearable.

I was charged $67 to ship less than 2 lbs of sample orders, so while their pricing may seem competitive initially, just wait until you see the outrageous shipping charges. When I contacted their service team, I was told, “All of ...

County Sprout
United States
9 days using the app
October 7, 2024

Lots of amazing products to choose from, one of my favorites

My Store
United States
15 days using the app
October 29, 2024

Not as confusing as other fulfillment sites, pretty good

S.P.A.
United States
About 2 months using the app
September 5, 2024

Biggest issue i have with them is the customer service is trash, they make it very difficult to contact them and when you finally do they say they will get back to you with 36 business hours. which they have not. which is not good if you are trying to run a business through their POD service and fix problems as they arrive. Right now im having trouble with one of the hats, it tells me the ...

Alienature
Canada
8 months using the app
March 31, 2024

When push came to shove, Gooten exceeded my expectations. They were able to handle my 800+ orders during this past holiday rush season with ease. I did not have any delays with product turnaround and the majority of my customers loved their ordered item.

Also, their customer service reps are very helpful and they were able to solve any issues that came up.

I do think their user interface is a ...

TheDynaSmiles.com
United States
Over 7 years using the app