Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

March 31, 2024

When push came to shove, Gooten exceeded my expectations. They were able to handle my 800+ orders during this past holiday rush season with ease. I did not have any delays with product turnaround and the majority of my customers loved their ordered item.

Also, their customer service reps are very helpful and they were able to solve any issues that came up.

I do think their user interface is a ...

TheDynaSmiles.com
United States
Over 7 years using the app
Edited September 20, 2016

My absolute favorite of all of the fulfillment companies. The prices and products are fantastic. The app isn't all that complicated for the products I use them to fulfill (pillows, blankets, totes, etc...)

TOP NOTCH communication from these folks. They have responded VERY QUICKLY to all questions I have had and they go above and beyond to make things work for you. I recommend Gooten. If you find ...

Golly Girls
United States
Over 7 years using the app
April 29, 2016

They're really only getting better. Love the prices, customer service and quality. My favourite print on demand company, hands down!

Clary Pollack Fine Art
United States
Over 7 years using the app
September 2, 2019

Horrible experience! I have had them for a couple of years now. I put up with technical mock-up and platform issues, misunderstandings, language barrier, slow and robotic customer service, but now they went one step further after I got upset. They pushed my design to production without approval and without solving the image issue. On top of pushing faulty products into production without prior ...

Thumbs Pets
United States
Over 7 years using the app
November 18, 2019

I tried to use them for my mugs because the price was so low. But I always order samples first and time and time again , the samples were bad. I settle on using them for my greeting cards The interface to add products ( at least for Greeting cards ) have always been clunky and non-intuitive. The shipping feels extremely high. I hope they keep improving.

Essential Oil Style
United States
Over 7 years using the app
July 30, 2024

Les Impressions les plus large que j'ai trouvé et des vêtements de qualité. Shipping un peu plus long que j'aurais aimé mais ça vaut la peine.

DarkThreads
Canada
7 months using the app
Edited April 25, 2020

Gooten's system is really good. Support is fast and responsive. They have a ton of options so you can find anything you need.

PortraitUp
United States
About 6 years using the app
November 25, 2020

I have been using the Gooten app for almost 2 years now and really love it. There products are extremely high quality, the design features are very easy to use, it is a simpler platform than some and they have managed to get their shipping prices down so they are very competive even for platforms where you might have free shipping. I frequently compare the prices and product offerings to some of ...

Totally Toronto Art Inc.
Canada
Almost 6 years using the app
Gooten replied December 14, 2020

Hey there! Thank you for taking the time to write us a review, we appreciate that! We are delighted to hear of your positive experience with us and agree that Gooten does our ...

Edited April 28, 2018

After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP.

Most of their products are very good. Their sherpa fleece blanket is ...

Rodifer Animation Company
United States
Over 5 years using the app
Edited November 20, 2019

I have been using gooten now for 5+ years so I've watched them grow. I really enjoy using their system, and being able to frontload the work and get products uploaded ahead of time makes daily orders a breeze. I highly recommend trying them out!

Rockchromatic
United States
Over 5 years using the app