Reviews (5,768)
Overall rating
3.9
June 23, 2020
For some reason my Facebook keeps getting disconnected and I don't know why? So I have to keep going in and re-setting it up.
Distinctively Hers
United States
7 months using the app
Meta replied
July 14, 2020
Thank you for providing your feedback to us here, and I'm sorry to hear that you've had a hard time staying connected. Disconnections can happen for a number of reasons but the problem is often related to a permissions error.
I'd like to take a closer look into this to see if I can help, so will be sending you an email shortly. Please look out for that and get back to me if you're still requiring assistance. -Oliver, Shopify Support
