Reviews (5,770)
Overall rating
3.9
Edited June 23, 2020
I cannot organize and rearrange my products on Facebook Shop or Instagram easily. This is not quick or simple to use.
PLAYGROUND DETROIT
United States
About 2 months using the app
Meta replied
July 14, 2020
Thank you for writing your review and providing your feedback to us here. This is expected behaviour, as Facebook orders your products based on their own algorithms and creates its own sorting method as a result. This cannot be changed either directly on Facebook or in Shopify. I believe this is done to help increase conversions for your products.
I hope this explains things, but please reach out to us at help.shopify.com/questions if you have further queries. -Victor, Shopify Support
