Reviews (5,766)
SO many problems. I spent more than an hour waiting for Shopify help, only to find out that I needed to reach out to FB, but couldn't find a way to access a human from their site. I MIGHT have figured it out myself now, but it would have been nice if FB support was more accessible.
Sorry to hear that you came across some difficulty when using the app, but we do appreciate the feedback you've provided here. I certainly understand where you're coming from on this and I will be sure to pass your comments onto our development team as merchant feedback plays a large part in how our platform and our apps develop and improve over time.
If you've any questions about the app or anything else Shopify-related, please don't hesitate to reach out to our support team at help.shopify.com/questions. -Oliver, Shopify Support
