Reviews (5,768)
Overall rating
3.9
July 1, 2020
not connecting to my instagram ads even though my instagram is connected to my facebook and my facebook is connected to Shopify
2MIGHTY
United States
Meta replied
July 27, 2020
Thanks for your review. To clarify, the Facebook app currently allows you to create and manage Facebook ads (https://bit.ly/303i0zE), rather than Instagram ads.
If you'd like to create Instagram ads through Shopify, then I recommend checking out the Kit app, which can be installed here: https://bit.ly/3hDYAaG. With Kit, you can manage your Instagram and Facebook ads, email marketing, and social posts all within a single app. Feel free to check out this help doc (https://bit.ly/2EiItRq) to learn more about using Kit to create Instagram ads. Hope this helps! - Julie, Shopify Support
